I contacted Joe on Sunday morning. He showed up immediately. He assessed the problem and rearranged his schedule in order to get our system running properly. Thank you Joe for ALL you did for us. You are the BEST!!
Jack just did a service at my house and figured out what was wrong with my older boiler. He is polite, professional, very capable and friendly. He was patient with my questions and I was very comfortable with him being in my house with me alone. I have been using Climate Plus for my HVAC needs since 2007 and they have the best techs and admin support. I also find their pricing to be very fair. Highly recommend.
Jack, the technician who came, showed up promptly and filled with knowledge, information, and assistance. Diagnosed and assisted with issue, and gave us a wealth of information. Customer service was helpful and responsive.
Jack Boston is the most detailed service tech.He takes the time to make sure that everything is perfect. Always a pleasure to have him come to our home. Just another perfect member of the outstanding Climate Plus service team.
Jack is a very knowledgeable, HVAC professional technician who besides being very knowledgeable about various systems, is always extremely conscientious, and a pleasure to have work in our home
So glad we were able to find this company. Very helpful, courteous, and and knowledgeable from the office manager to the service person. Can't tank Joe enough for showing up on Friday afternoon and getting us back to having the heat and hot water for the weekend. I recommend Joe's company to anyone that has struggled with quality and knowledge base of other service providers. Signed up for the annual maintenance plan and looking forward to having a piece of mind with Joe's business.
Today 11/22 Jack is excellent only problem again is office didn't communicate the delays which i feel not fair .most of the time they call or text but none of that today..Ridiculously i took whole day waiting for Jack to show up .if it was the customer who screw up the schedule we usually get a fee or charged but if company screw up its just being let go hopefully next time we need to be little professional..I'm bit disappointed
As always, we are extremely pleased with the work Jerry and associate performed at our house. We are excited to feel the difference of having a consistent humidity level!
I've been using Climate Plus for years and have been completely satisfied with everything. Would highly recommend Joe and his team for any service you need.
A great experience today, we woke up with no heat, called Climate Plus and fortunately they had Jack, our service person, close by. He came to the house, evaluated the problem, went out to secure the correct part, came back to the house, put on his booties and quickly replaced the part and had the heat pumping. 100% satisfied from start to finish. We highly recommend Climate Plus and their service person.
Joe the owner is great, his technicians are always professional and very knowledgeable. They are always on time and efficient. The girls in the office are very helpful and friendly.
I could not be happier with climate plus. Everyone they send is always very professional and explains everything to me in detail. I highly recommend them!
In the blazing heat, they came so quickly, I didn't notice the temperature difference. Same day service with an experienced tech and no crazy costs involved.
Cole is very professional and keeps me updated on progress. He explained the whole procedure and costs before we went forward. He showed concern for the whole situation . He was very thorough. Thanks for a competent service rep.
Cole from Climate Plus is an absolute professional. He is knowledgeable and will explain everything he is doing and why he is doing it....if you are the kinda person that is interested in knowing how your Heating and A/C units are performing. Super polite and friendly. A pleasure to do business with...Will be requesting him to be our tech guy next time our units need servicing. Kudos to Climate Plus for taking on such a knowledgeable professional!!!
Jack and all the staff at Climate Plus are the best! I've been using them for 2 years and they are prompt, provide great service, and always try to find the most cost effective solution.
Best service ever! From the way my request was handled by Donna and Samantha I would 100% recommend this company. Our service technician Joe Cascone was prompt, professional and could not have asked for someone more knowledgeable and friendly, which put our minds at ease. He explained everything that needed to be done without any pressure whatsoever. We are now a lifetime customer. Thank you Joe, you're the best!!!
Well I tried to give them business, but I don't think they're interested. I originally called in October to get an estimate for a large AC installation this winter, Joe finally came out in early November and said he would send one right over. It's now over four weeks later and I've called multiple times and emailed and still zero estimate in hand. I keep being told "They'll let him know". They're either that busy or just don't want my business, which is fine, plenty of other installers around. I'm not going to spend months chasing them and already waiting a month for an estimate is pretty ridiculous. So, if you're looking to get a large AC job done, you might want to look elsewhere because they seem pretty unreliable.Edit: They did eventually reach back out to me, but at that point I had already decided to go with a different company as it had been two months since I started looking to kick off my project.
We finally converted from oil to gas! Climate Plus meticulously maintained our ancient, original oil furnace for about 17 years. Joe reviewed our options for natural gas and explained everything to us thoroughly. Our new unit went in yesterday and we are so pleased with the results already. The crew was punctual and professional. We could not ask for a better experience!
They were able to repair my heating sysytem so we had heat and installed a honeywell T9 thermostat with sensors. The new thermostat helps keep the temperature regulated through out the house.
The technicians were respectful, professional and on time. I am extremely happy with the service desk. It's family run and you feel like they take care of you like family.
Top notch technicians and support staff. Professional service with excellent customer service. I have been a satisfied customer for 15 years. From AC installation in previous home to ductless AC unit install as well as repairing and maintaining my previous and current heating system. Highly recommend.
Joe and Angel were very professional and helpful with lighting the pilot light on the furnace and cleaning the buildup to ensure that the heat would be working properly. I do my best to always recommend Climate Plus to friends and family with their HVAC needs. Thank you Climate Plus!
