Truly my first time with this company with higher expectations compared from my previous. I'm used to people coming in uniform with shoe cover and bringing their own tools all ready before they ring the doorbell and clipboard with checklist.. but this guy have none..started asking my husband for stuff or tools and we expect him to explain while my husband was observing him .. but nevertheless he did his stuff but just bit different from what i have seen others do for yearly maintenance and cleaning...no receipt or checklists left so i have no idea what was done or what happened...bit disappointed 🤔
In the blazing heat, they came so quickly, I didn't notice the temperature difference. Same day service with an experienced tech and no crazy costs involved.
Cole is very professional and keeps me updated on progress. He explained the whole procedure and costs before we went forward. He showed concern for the whole situation . He was very thorough. Thanks for a competent service rep.
Cole from Climate Plus is an absolute professional. He is knowledgeable and will explain everything he is doing and why he is doing it....if you are the kinda person that is interested in knowing how your Heating and A/C units are performing. Super polite and friendly. A pleasure to do business with...Will be requesting him to be our tech guy next time our units need servicing. Kudos to Climate Plus for taking on such a knowledgeable professional!!!
Jack and all the staff at Climate Plus are the best! I've been using them for 2 years and they are prompt, provide great service, and always try to find the most cost effective solution.
Best service ever! From the way my request was handled by Donna and Samantha I would 100% recommend this company. Our service technician Joe Cascone was prompt, professional and could not have asked for someone more knowledgeable and friendly, which put our minds at ease. He explained everything that needed to be done without any pressure whatsoever. We are now a lifetime customer. Thank you Joe, you're the best!!!
Well I tried to give them business, but I don't think they're interested. I originally called in October to get an estimate for a large AC installation this winter, Joe finally came out in early November and said he would send one right over. It's now over four weeks later and I've called multiple times and emailed and still zero estimate in hand. I keep being told "They'll let him know". They're either that busy or just don't want my business, which is fine, plenty of other installers around. I'm not going to spend months chasing them and already waiting a month for an estimate is pretty ridiculous. So, if you're looking to get a large AC job done, you might want to look elsewhere because they seem pretty unreliable.Edit: They did eventually reach back out to me, but at that point I had already decided to go with a different company as it had been two months since I started looking to kick off my project.
We finally converted from oil to gas! Climate Plus meticulously maintained our ancient, original oil furnace for about 17 years. Joe reviewed our options for natural gas and explained everything to us thoroughly. Our new unit went in yesterday and we are so pleased with the results already. The crew was punctual and professional. We could not ask for a better experience!
They were able to repair my heating sysytem so we had heat and installed a honeywell T9 thermostat with sensors. The new thermostat helps keep the temperature regulated through out the house.
I've been using Climate Plus for years and have been completely satisfied with everything. Would highly recommend Joe and his team for any service you need.
The technicians were respectful, professional and on time. I am extremely happy with the service desk. It's family run and you feel like they take care of you like family.
Top notch technicians and support staff. Professional service with excellent customer service. I have been a satisfied customer for 15 years. From AC installation in previous home to ductless AC unit install as well as repairing and maintaining my previous and current heating system. Highly recommend.
Joe and Angel were very professional and helpful with lighting the pilot light on the furnace and cleaning the buildup to ensure that the heat would be working properly. I do my best to always recommend Climate Plus to friends and family with their HVAC needs. Thank you Climate Plus!
Joe came to the house yesterday to PM 2 oil fired boilers. he always shows up on time, has a great attitude and gets the job done professional and quickly. We love you guys!
We have been paying for years for annual maintenance on our a/c system and somehow this company "forgot" to come this spring and the consequence was we had to pay a $2000 repair bill to another company because the freon line froze and created a major leak in our attic. Also, they used to have 24/7 service and now only have daytime service, which is why we had to call another company and pay $2000 at 10 p.m. Very disappointed.
Great Company with knowledgeable staff. Office staff goes out of their way to help and get you scheduled for service. I wouldn't consider using anyone else!
From owner to all employees this company is top notch. Quotes are accurate, employees professional. Follow up excellent. From scheduled appointments to emergency calls I have been completely satisfied.
I did a whole house renovation. Climate Plus did all of the HVAC, including great problem-solving. Three years later, they installed an new burner and water tank when I converted to gas. They are always highly communicative, on time, clean, considerate, and of the highest integrity.
I called five area businesses and they could not do repairs or appointments for new customers until June 10th or 13th. This was way too far away and so thankfully, the technician I got (Gini) was willing to come after her shift to help us out. My wife and I are beyond grateful because we have two young kids under 2 at home and the house was well over 80 degrees.She quickly diagnosed the issue, told me what to expect price wise and quickly worked to resolve the issue. We are certainly thankful and happy that our A/C system is working perfectly!
A while back, Climate Plus came to diagnose my heating unit and took over a month for them to even get back to me. I have emails as proof. And when they did, they recommended a Trane Unit Replacement for roughly $12,000 in their proposal. Needless to say, I passed on that high price.Tried a different HVAC company called JLM Mechanical Services who also diagnosed the same issue and got back to me in a couple of days. Their cost for the Trane Unit Replacement was $9,000 in their proposal.Now I have a new system that has been working perfectly while saving around $3,000. What a joke!
We have been very pleased with Climate Plus. Their office staff is polite and helpful. Their service staff is knowledgeable and professional. AND, they are very conscious of "putting on their work booties" and their masks to ensure a safe and clean visit. We definitely recommend them..
Joe Cascone and Climate Plus did a wonderful job on our furnace. They replaced our 30+ year-old boiler with a new one that is quieter, more efficient, and more compact than our old one. Joe and Alicia are very friendly and knowledgeable; they take the time to answer your questions. The entire process is streamlined, timely, and professional. Excellent service; highly recommend.
I highly recommend Joe Cascone & his entire team for all of your HVAC & Heating system needs. They are always on time & do high quality work whether it is system installation or repairs and maintenance. I will definitely e using them again in the future!